Return Policy

North Carolina A&T State University Bookstore

ORIGINAL ITEMIZED CASH RECEIPT MUST ACCOMPANY ALL MERCHANDISE*

Merchandise must be in good, resalable condition, as purchased. All boxes, wrappers, stickers and tags must be intact and affixed to merchandise. Refund issued in same currency paid; please allow 14 days for refund if paid by check.

GENERAL MERCHANDISE/TRADE BOOKS/APPAREL/GIFTS

General merchandise, apparel and gift Items may be returned for a full refund, exchange, or store credit within ten (10) days of original sale. Trade books will be refunded within 3 days in the same condition as purchased.

TEXTBOOKS/COURSE RELATED MATERIALS

New textbooks are only returnable, starting the first day of classes, within the first seven days of the fall/spring semesters and the first three days of the summer sessions. New textbooks purchased after the 7th day of any semester are FINAL SALE. Used textbooks and custom course and lab materials are only returnable within the first seven days when accompanied with proof that the course has either been dropped or cancelled.  NEW Textbooks sold wrapped in shrink wrap will be refunded for no more than the USED book price if the wrap has been removed or damaged. .

COMPUTERS/ELECTRONICS

Hardware: All hardware sales are final at the time of pickup. If the product is defective, it must be repaired or replaced as per the manufacturer's warranty policy. Software/Electronics: Returnable if unopened, or deemed defective by our staff.

FINAL SALE/NO REFUNDS OR EXCHANGES

for these items
  • Sale merchandise or items marked "final sale".
  • Study aids i.e. Solution Manuals, Study Guides, Cliff, and Monarch Notes
  • Medical Reference/Exam Prep, Pre Test, High Yield etc.
  • Problem Solvers, Exam/Test Prep Books (GRE, GMAT, ARCO, REA etc.)
  • Magazines, Music, Videos or CD's
  • Custom published materials, special orders
North Carolina A&T State University Bookstore reserves the right to deny any return and alter this policy at any given time as deemed appropriate by management. Refund policy subject to change without notice.
NC A&T SU Bookstore returns policy 05/07